Terms & Conditions

Ownership

Once you pick up the artwork, you own the original piece. The artist retains all copyright and production rights to any and all artwork produced.

shipping or drop off

All estimates are quoted with local pick-up in Scenic Acres NW, Calgary. Any shipping or drop-off options must be discussed beforehand and are an additional cost to the client.

Etiquette

To protect both the artist and client, the below behaviours will not be tolerated:

  • Untimely responses

  • Harassment, bullying, discrimination, or disrespectful behaviour

  • Frequent communication to speed up commission process



Payment

A 40% deposit will be requested to hold your spot, pay for supplies, and prepare the panel. The deposit must be sent within a week, otherwise the project acceptance, timeline or price is subject to change. The remaining balance will be required prior to or at pick-up. Payment can be made via e-transfer or cash. Deposits are non-refundable.

Artwork Adjustments / changes

You can request up to two minor adjustments to the digital sketch once it’s shared. For example, a minor adjustment could be brightening the sky colour or adding snow to a peak. Each additional minor adjustment, as well as major adjustments, will be at an extra cost to the client (hourly rate). Make sure to fully share your vision at the time of your intake request to avoid additional fees. Requests made while the artist is painting or after the painting is completed are not permitted.

WHAT TO EXPECT

All paintings:

  • Professional artist-grade matte acrylic paint is used. Matte paint provides a beautiful flat appearance, without the glare.

  • As this is handmade, please expect some small imperfections. Matte paint can sometimes appear uneven in certain lighting conditions, as some pigments settle differently when they dry. All paints are hand mixed colours, which is intentionally mixed loosely, which gives the piece a painterly quality. If you’re looking for absolutely perfect, solid blocks of colour, please ask about digital prints.

  • Varnishing is not offered, as matte varnish appears filmy and lightens the true colours of the paint. Satin and glossy varnish takes away from the features of the matte paint.

  • To help your painting looking vibrant during your lifetime, please dust with a dry microfibre cloth. If by chance you need to clean the painting, use a damp microfibre cloth and gently wipe at the spots immediately. Never use any cleaning agent or soap, as this may take the paint away.

  • The artist’s signature, along with the artist name, artwork title, and year are on the backside of the artwork in acrylic paint.

Birch Panels:

  • The sides will be finished with black matte (2/3) and heavy body acrylic (1/3) mix to avoid dust settling on the top / sides.

  • These come ready to hang with wire system installed on the back.

  • The artist’s signature, full name, year, and artwork title is on the back of the panel.

  • Please consider hanging in indirect sunlight to avoid discolouration over your lifetime.

Raw Canvas:

  • Raw canvas is primed with clear gesso and/or clear acrylic gel medium on front and sides. This will protect the raw canvas, but please consider hanging in indirect sunlight.

  • These come ready to hang with wire system installed on the back.